PRIVACY NOTICE

Effective Date: 1st of July 2025

MyFrenchSpace (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal data of individuals in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

This Privacy Notice explains how we collect, use, disclose, and protect your personal data when you visit our website MyFrenchSpace.com or use our services.

This website allows its users (“User”, “you”, “your”) to:

  • view, access and purchase online lessons and courses 
  • sign-up to mailing lists
  • interact with other Users and teachers, provide feedback and submit homework

 (the “Services”)

INFORMATION WE MAY COLLECT ABOUT YOU

We may collect and process the following types of personal data when you sign up, purchase lessons, programs or courses:

  • Full name
  • Contact information (email address, phone number, mailing address)
  • Payment and billing details
  • Any other personal data provided through contact forms or user accounts

We may also collect certain information about the device you use to access the website, such as operating system, language, time zone and IP address.

We may allow users to comment on the website or its contents, in which case these comments become publicly available to other Users to view. We may also allow a User to feature on our website. In these cases we may process the following information about Users: first name, photo, country of residence, email address and any other information they choose to provide us.

Your personal data may be collected and used for the following purposes:

  • To provide and manage our services, to enable us to better support our Users with our Services, to improve the quality of our Services, and to enhance our business interests.
  • To communicate with you regarding inquiries, transactions, and updates
  • To comply with legal obligations and regulatory requirements
  • To market the website and the Services: where Users have consented, or where it is otherwise lawful for us to do so, we may use your personal information to: (i) publish testimonials; or (ii) send Users emails to keep them informed about our news, updates, latest projects, sponsored opportunities and partnerships which may interest them. Where we rely upon their consent to do this, Users can withdraw their consent at any time by clicking the “unsubscribe” link at the bottom of any of our emails.
  • To allow you to provide online lessons as part of our Services, in which case your personal information may be published with your consent.

By submitting your personal data to us, you consent to our collection, use, and disclosure of your personal data for the purposes listed above. If you provide personal data of a third party (e.g., referrals), you confirm that you have obtained their consent to provide their information to us.

DISCLOSURE OF PERSONAL DATA

We may disclose your personal data to:

  • Third-party service providers acting on our behalf (e.g., payment processors, IT service providers)
  • Legal or regulatory authorities, where required
  • Other parties with your consent

ACCESS, CORRECTION AND WITHDRAWAL 

You have the right to:

  • Request access to your personal data
  • Request correction of any inaccurate or incomplete data
  • Withdraw your consent to our use of your personal data. Please note that withdrawal may affect our ability to provide Services to you.

Please contact us at info@myfrenchspace.com to make a request.

 

RETENTION AND SECURITY 

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

We will take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal data.